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ConsultingRetailSouth Asia

RetailIQ — Digital Transformation

End-to-end digital transformation roadmap for a national retail chain

🏪

18-mo

Roadmap Delivered

30+

Stakeholders Interviewed

35%

Projected Cost Savings

Overview

Led a full digital transformation engagement for a retail chain — from technology audit to vendor selection and implementation roadmap.

The Challenge

A 50-store retail chain was running on a 15-year-old ERP with no e-commerce presence, no customer data platform, and siloed inventory systems. Leadership knew they needed to modernize but didn't know where to start.

Our Solution

We conducted a 4-week technology audit across all systems, interviewed 30+ stakeholders, and delivered an 18-month transformation roadmap with phased priorities, vendor recommendations, and a total cost of ownership analysis.

Key Features

Current-state technology audit across 15 systems

18-month phased transformation roadmap

Vendor shortlist with evaluation scorecard

Total cost of ownership analysis

Change management and team upskilling plan

Development Timeline

1

Stakeholder Interviews

2 weeks
2

Technology Audit

2 weeks
3

Roadmap Development

3 weeks
4

Vendor Evaluation

2 weeks
5

Presentation & Handover

1 week

Project Details

CategoryConsulting
IndustryRetail
RegionSouth Asia
Team Size3 people
Duration5 phases

Tech Stack

StrategyEnterprise ArchitectureVendor AnalysisTCO ModelingStakeholder Management

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